Customer Benefits
For small airlines
Even when starting up an airline ASISTIM offers sustainable advantages to support your business. If you picture the plight of many Flight Operation Directors (Post Holders) who are responsible for the whole airline operations, of which dispatch is a tiny but important bit, the situation appears as follow:
- Besides all other issues involved in starting or operating your business, you have to contract a flight planning system provider. The conditions are usually not so good because the airline is small and has too little buying power. Expensive inflexible, long-term contracts are the result and in many cases the »good« systems are simply not affordable.
- The »good« systems offer a number of features that allow extremely precise operations in terms of optimum routes, Minimum Time Track MTT, route comparisons by aircraft cost, over flying charges, and fuel, or features such as flexible alternate policies and fully automated or semi automated calculation processes. In order to convert all this benefits into saving for your airline you really do need efficient back office support that deals with all these things. This implies additional employees another burden on your budget.
- Inaccurate systems and scant back office support cost you more downstream than they might seem to save through a lower purchasing price. The better system is not the one which apparently displays the lowest fuel figures. Precise weight calculations, route, weather and performance details make pilots feel at ease. The »good« system displays exact figures and avoids pilots attempting to cater for the famous »just in case« fuel situation because as they do not trust in the flight plan figures. Accumulated over a year this alone represents a remarkable savings potential.
- You have to hire qualified dispatch personnel! Job advertising, job interviews, selection process, finding enough people for your operations - these are all things that take time and cost money. According to IATA and ICAO standards dispatch personnel require a substantial amount of annual training, which reduces the annual net availability of your operations staff. Besides, just when you get it right they leave!
- Your operations personnel are crucial to the airline, in particular when your daily program is experiencing severe disruptions through AOGs, severe weather or strikes. During these disruption operations staff of small airlines also have to take care of crewing issues, coordinate ground handling activities, liase with Maintenance Operations Control, coordinate passenger welfare, deal airport issues (permits closures, slots, etc). Optimizing the flight plan route to avoid ATC delay by checking the regulation parameters and changing route or flight profile becomes an impossibility.
All of the above describes just some of the kind of operational problems that can dog small and big airlines in their daily operations. This makes the savings potential offered by ASISTIM all the larger:
- High quality flight planning application at exceptionally good conditions
- Substantial reduction in operational costs, flight time, fuel, time related maintenance, and over-flying charges
- ASISTIM implements an efficient asset management and equipment balance allowing us to offer our service at very competitive market rates
- Constant and plannable provision of service (staff leaving the company or calling in sick no longer impact your operations)
- ASISTIM eliminates training costs for operations and dispatch personnel
- ASISTIM optimizes your ATC on-time performance
- Modular service packages
- Simple technology integration
- Customized services and products
- ASISTIM employs only fully FAA, ICAO or LBA licensed staff
- Support for Less Paper Cockpit Concept solutions (LPCC)
- Transparent and flexible pricing
- Cost effectiveness of our services and products
- Service level management
- Customer defined KPI and performance monitoring
- Management transparency