IOSA & Documentation

To provide a standardized audit programme of the operational management and control systems of an airline that is based on internationally-recognised standards and supported by a rigorous quality assurance process, for the purpose of serving the airline industry in terms of improving worldwide operations and reducing the number of operational audits that are conducted.
IATA launched the IOSA program in 2003 as the first internationally accepted audit standard and is now recognized as the 'benchmark' audit program.

  • Corporate Organization and Management Systems (ORG)
  • Flight Operations (FLT)
  • Operational Control – Flight Dispatch (DSP)
  • Aircraft Engineering & Maintenance (MNT)
  • Cabin Operations (CAP)
  • Ground Handling (GRH)
  • Cargo Operations (CGO)
  • Operational Security (SEC)

Assistance with the IOSA Audit

ASISTIM can help your airline prepare for an IOSA audit by assisting with interpretation of standards and showing how to conform to the requirements of the IOSA Standards Manual. This can include updating documentation, conducting gap analysis and compliance audits in each IOSA area.
We offer:

  • Safety, Compliance & Operational Excellence
  • Manual Writing, Amendment Service & Document Control
  • Advisory & Mentoring
  • IOSA preparation (assistance)

The International Air Transport Association (IATA) established the internationally accepted IATA Operational Safety Audit (IOSA) Programme, as an evaluation system designed to assess the operational management and control systems of an airline. All IATA members are IOSA registered and must remain registered to maintain IATA membership.

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