ASISTIM Sky
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Privacy Policy

As of October 2022

Table of contents
  1. Identity and contact details of the data controller
  2. Contact details of the data protection officer
  3. General information on data processing
  4. Rights of the data subject
  5. Provision of website and creation of log files
  6. Use of cookies
  7. Contact via Email
  8. Use of corporate profiles in professionally oriented networks
  9. Hosting
  10. Usage of Plugins
  1. Identity and contact details of the data controller
  2. The data controller responsible in accordance with the purposes of the General Data Protection Regulation (GDPR) of the European Union and other data protection regulations is:

    ASISTIM GmbH

    Theaterstr. 3

    30159 Hannover

    Germany

    +495114503180

    info@asistim.com

    www.asistim.com

  3. Contact details of the data protection officer
  4. The designated data protection officer is:

    DataCo GmbH

    Dachauer Str. 65

    80335 Munich

    Germany

    +49 89 7400 45840

    www.dataguard.de

  5. General information on data processing
  6. 1. Scope of processing personal data

    In general, we only process the personal data of our users to the extent necessary to provide a functioning website with our content and services. The regular processing of personal data only takes place with the consent of the user. Exceptions include cases where prior consent cannot be technically obtained and where the processing of the data is permitted by law.

    2. Legal basis for data processing

    Where consent is appropriate for processing personal data, Art. 6 (1) (1) (a) GDPR serves as the legal basis to obtain the consent of the data subject for the processing of their data.

    As for the processing of personal data required for the performance of a contract of which the data subject is party, Art. 6 (1) (1) (b) GDPR serves as the legal basis. This also applies to processing operations required to carry out pre-contractual activities.

    When it is necessary to process personal data in order to fulfil a legal obligation to which our company is subject, Art. 6 (1) (1) (c) GDPR serves as the legal basis.

    If vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) (1) (d) GDPR serves as the legal basis.

    If the processing of data is necessary to safeguard the legitimate interests of our company or that of a third party, and the fundamental rights and freedoms of the data subject do not outweigh the interest of the former, Art. 6 (1) (1) (f) GDPR will serve as the legal basis for the processing of data.

    3. Data removal and storage duration

    The personal data of the data subject will be erased or restricted as soon as the purpose of its storage has been accomplished. Additional storage may occur if this is provided for by the European or national legislator within the EU regulations, law, or other relevant regulations to which the data controller is subject. Restriction or erasure of the data also takes place when the storage period stipulated by the aforementioned standards expires, unless there is a need to prolong the storage of the data for the purpose of concluding or fulfiling the respective contract.

  7. Rights of the data subject
  8. When your personal data is processed, you are a data subject within the meaning of the GDPR and have the following rights:

    1. Right of access (Art. 15 GDPR)

    You may request the data controller to confirm whether your personal data is processed by them.

    If such processing occurs, you can request the following information from the data controller:

    • Purposes of processing
    • Categories of personal data being processed.
    • Recipients or categories of recipients to whom the personal data have been or will be disclosed.
    • Planned storage period or the criteria for determining this period
    • The existence of the rights of rectification, erasure or restriction or opposition.
    • The existence of the right to lodge a complaint with a supervisory authority.
    • If applicable, origin of the data (if collected from a third party).
    • If applicable, existence of automated decision-making including profiling with meaningful information about the logic involved, the scope and the effects to be expected.
    • If applicable, transfer of personal data to a third country or international organization.

    2. Right to rectification (Art. 16 GDPR)

    You have a right to rectification and/or modification of the data, if your processed personal data is incorrect or incomplete. The data controller must correct the data without delay

    3. Right to the restriction of processing (Art. 18 GDPR)

    You may request the restriction of the processing of your personal data under the following conditions:

    • If you challenge the accuracy of your personal data for a period that enables the data controller to verify the accuracy of your personal data.
    • The processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use instead.
    • The data controller or its representative no longer need the personal data for the purpose of processing, but you need it to assert, exercise or defend legal claims; or
    • If you have objected to the processing pursuant and it is not yet certain whether the legitimate interests of the data controller override your interests.

    4. Right to erasure ("Right to be forgotten") (Art. 17 GDPR)

    If you request from the data controller to delete your personal data without undue delay, they are required to do so immediately if one of the following applies:

    • Personal data concerning you is no longer necessary for the purposes for which they were collected or processed.
    • You withdraw your consent on which the processing is based pursuant to and where there is no other legal basis for processing the data.
    • You object to the processing of the data and there are no longer overriding legitimate grounds for processing, or you object pursuant to Art. 21 (2) GDPR.
    • Your personal data has been processed unlawfully.
    • The personal data must be deleted to comply with a legal obligation in Union law or Member State law to which the data controller is subject.
    • Your personal data was collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

    The right to deletion does not exist if the processing is necessary

    • to exercise the right to freedom of speech and information;
    • to fulfil a legal obligation required by the law of the Union or Member States to which the data controller is subject, or to perform a task of public interest or in the exercise of public authority delegated to the representative.
    • for reasons of public interest in the field of public health.
    • for archival purposes of public interest, scientific or historical research purposes or for statistical purposes.
    • to enforce, exercise or defend legal claims.

    6. Right to data portability

    You have the right to receive your personal data given to the data controller in a structured and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the data controller who was initially given the data, if:

    7. Right to object

    For reasons that arise from your particular situation, you have, at any time, the right to object to the processing of your personal data pursuant to Art. 6 (1) (1) (e) or 6 (1) (1) (f) GDPR; this also applies to profiling based on these provisions.

    If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data in regard to such advertising; this also applies to profiling associated with direct marketing.

    10. Right to complain to a supervisory authority

    Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority if you consider that the processing of personal data concerning you infringes the GDPR.The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR.A list, of the locally competent supervisory authorities in Germany can be found on the website of the Federal Commissioner for Data Protection at the following link: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html

    You have the right to lodge a complaint about the processing of your personal data with a data protection supervisory authority.Austrian Data Protection AuthorityBarichgasse 40-421030 ViennaPhone: +43 1 52 152-0E-mail: dsb@dsb.gv.at

  9. Provision of website and creation of log files
  10. 1. Description and scope of data processing

    Each time our website is accessed, our system automatically collects data and relevant information from the computer system of the calling device.

    The following data is collected:

    • Browser type and version used
    • The user's operating system
    • Date and time of access

    The data is also stored in the log files of our system. Not included are the IP addresses of the user or other data that enable the assignment of the data to a user. The data is not stored with the user’s other personal data.

    2. Purpose of data processing

    The storage in logfiles is done to ensure the functionality of the website. The data is also used to optimize the website and to ensure the security of our IT systems. An analysis of the data for marketing purposes does not take place.

    For the aforementioned purposes, our legitimate interest lies in the processing of data in compliance with Art. 6 (1) (1) (f) GDPR.

    3. Legal basis for data processing

    The legal basis for the temporary storage of data is Art. 6 (1) (1) (f) GDPR.

    4. Duration of storage

    The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The session is complete when the collection of data for the provision of the website is accomplished.

    5. Objection and removal

    The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. The user can object to this. Whether the objection is successful is to be determined within the framework of a balancing of interests.

  11. Use of cookies
  12. 1. Description and scope of data processing

    Cookies are set when you visit our website. Cookies are files that are stored in the Internet browser or by the Internet browser on the user's computer system. This storage of information on the user's terminal device can be done using unique identifiers (UID), which allows us to identify or associate it with a natural person.

    We use cookies to make our website more user-friendly. Some elements of our website require the calling browser to be identified even after a page break.

    The following data is stored and transmitted in the cookies:

    We also use cookies on our website, which enable us to analyse the browsing behaviour of our users.

    As a result, the following data will be transmitted:

    • Use of website functionalities

    The user data collected in this manner is pseudonymised by technical measures. It is therefore not possible to assign the data to the user accessing the site. The data is not stored together with other personal data of the users.

    2. Purpose of data processing

    The purpose of using technical cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. These require that the browser is recognized even after a page change.

    We need cookies for the following purposes:

    • Typo3 CMS Cookies

    The user data collected by technical cookies are not used to create user profiles.

    The analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and thus can constantly optimize our offer.

    Google Maps

    3. Legal basis for data processing

    The regulations of the Telecommunications-Telemedia Data Protection Act (TTDSG) are relevant for the storage of information in the end user's terminal equipment and/or access to information already stored in the end user's terminal equipment. If the setting and reading of cookies is technically necessary, this is done to ensure the functionality of our website. In this case, the storage of and access to cookies on your terminal equipment is carried out on the basis of § 25 (2) (2) TTDSG. This storage of and access to the information in your terminal equipment serves to facilitate your use of our website and to be able to offer you our services as you have requested. Some functions of our website also do not work without the use of these cookies and could therefore not be offered. The cookies are generally deleted after the session ends (e.g. logging out or closing the browser) or after the expiry of a specified duration. Information on different storage periods for cookies can be found in the following sections of this data protection declaration.

    As far as cookies are set that are not technically necessary, this is done on the basis of your expressed consent, which you can provide via the cookie banner. The basis for storing and accessing information in this case is § 25 (1) TTDSG in conjunction with. Art. 6 (1) (1) (a), Art. 7 GDPR. You can withdraw your consent at any time with effect for the future or subsequently grant it again by configuring your settings for cookies accordingly. Alternatively, you can prevent the storage of cookies by making the appropriate settings in your browser software. Please note that the browser settings you make only affect the browser you are using. If personal data is processed following the storage of and access to the information on your terminal equipment, the provisions of the GDPR are relevant. Information on this can be found in the following sections of this privacy policy.

    4. Possibility of objection and removal

    The user has the possibility to withdraw his consent to the processing of personal data at any time.

  13. Contact via Email
  14. 1. Description and scope of data processing

    You can contact us via the email address provided on our website. In this case the personal data of the user transmitted with the email will be stored.

    The data will be used exclusively for the processing of the conversation.

    2. Purpose of data processing

    If you contact us via email, this also constitutes the necessary legitimate interest in the processing of the data.

    3. Legal basis for data processing

    The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) (f) GDPR. Our legitimate interest is to optimally answer your request that you send by e-mail.

    If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR.

    4. Duration of storage

    The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation ends when it can be concluded from the circumstances that the matter in question has been conclusively resolved.

    The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

    5. Objection and removal

    The user has the possibility to withdraw consent to the processing of their personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time.

    Via email: info@asistim.com

    In this case, all personal data stored while establishing contact will be deleted.

    Via email: info@asistim.com

  15. Use of corporate profiles in professionally oriented networks
  16. 1. Scope of data processing

    We use corporate profiles on professionally oriented networks. We maintain a corporate presence on the following professionally oriented networks:

    LinkedIn:

    LinkedIn, Unlimited Company Wilton Place, Dublin 2, Ireland

    On our site we provide information and offer users the possibility of communication.

    The corporate profile is used for job applications, information, public relations, and active sourcing.

    We do not have any information on the processing of your personal data by the companies jointly responsible for the corporate profile. Further information can be found in the privacy policy of:

    LinkedIn:

    https://www.linkedin.com/legal/privacy-policy

    If you carry out an action on our company profile (e.g. comments, contributions, likes etc.), you may make personal data (e.g. clear name or photo of your user profile) public.

    2. Legal basis for data processing

    The legal basis for the processing of personal data for the purpose of communication with customers and interested parties is Art. 6 (1) (1) (f) GDPR. Our legitimate interest is to answer your request optimally or to be able to provide the requested information. If the aim of contacting you is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (1) (b) GDPR.

    3. Purpose of the data processing

    Our corporate web profile serves to inform users about our services. Every user is free to publish personal data.

    4. Duration of storage

    We store your activities and personal data published via our corporate web profile until you withdraw your consent. In addition, we comply with the statutory retention periods.

    5. Objection and removal

    You can object at any time to the processing of your personal data which we collect within the scope of your use of our corporate web profile and assert your rights as a data subject mentioned under IV. of this privacy policy. Please send us an informal email to the email address stated in this privacy policy.

    For the processing of your personal data in third countries, we have provided appropriate guarantees in form of standard data protection clauses pursuant to Art. 46 (2) (c) GDPR. We have concluded these standard data protection clauses with the above-mentioned social network providers. A copy of the standard data protection clauses can be requested from us.

    You can find further information on objection and removal options here:

    LinkedIn:

    https://www.linkedin.com/legal/privacy-policy

  17. Hosting
  18. The website is hosted on servers of a service provider commissioned by us.

    Our service provider is:

    1&1 IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany

    The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The stored information is:

    • Browser type and version
    • Used operating system
    • Referrer URL
    • Hostname of the accessing computer
    • Time and date of the server request
    • IP address of the user's device

    This data will not be merged with other data sources. The data is collected on the basis of Art. 6 (1) (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - and server log files are therefore recorded.

    The server of the website is geographically located in Germany.

  19. Usage of Plugins
  20. We use plugins for various purposes. The plugins used are listed below:

    Use of Matomo

    1. Scope of processing of personal data

    We use the open source tracking tool Matomo (https://matomo.org/) to analyse the surfing behavior of our users. Matomo places a cookie on your computer. This allows personal data to be stored and evaluated, in particular the user's activity (in particular which pages have been visited and which elements have been clicked on), device and browser information (in particular the IP address and the operating system), data on the advertisements displayed (in particular which advertisements have been displayed and whether the user has clicked on them) and also data on advertising partners (in particular pseudonymised user IDs).
    The software is set so that the IP addresses are not stored completely, but 2 bytes of the IP address are masked for anonymization (e.g.: 192.168.xxx.xxx). In this way, it is no longer possible to assign the shortened IP address to the calling computer. The data is stored in our MySQL database, logs or report data are not sent to Matomo servers.\For more information about Matomo's collection and storage of data, please visit:
    https://matomo.org/privacy-policy/

    2. Purpose of data processing

    The processing of users' personal data enables us to analyse the surfing behaviour of our users. By evaluating the data collected, we are able to compile information on the use of the individual components of our online presence. This helps us to constantly improve our online presence and its user-friendliness.

    3. Legal basis for the processing of personal data

    The legal basis for the processing of personal data is the user's given consent in accordance with Art. 6 (1) (1) (a) GDPR.

    4. Duration of storage

    Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.

    5. Possibility of revocation of consent and removal

    You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.
    You can prevent Matomo from collecting and processing your personal data by preventing the storage of cookies from third parties on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
    With the following link you can deactivate the processing of your personal data by Matomo:
    https://matomo.org/privacy-policy/
    For more information on objection and removal options against Matomo please visit:
    https://matomo.org/privacy-policy/

This privacy policy has been created with the assistance of DataGuard.